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      Lyft

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      Lyft reviews

      3.8

      71% would recommend to a friend

      (2,149 total reviews)
      avatar

      David Risher

      62% approve of CEO

      51% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      3.0

      Senior management

      Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jul 7, 2016

      Proceed with caution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great core values, nice office.

      Cons

      Very little notice given to employees when shift schedules change. Lyft core values look great on paper, but are not practiced in Nashville office. Leadership run the office like a popularity contest. If you are an employee in the "in" crowd you have it made, but if you are outside the "in" crowd, Lyft core values go out the window and you are treated very differently.

      3.0
      Nov 3, 2015

      Excited going in, disappointed going out

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - dog friendly office - catered lunch and dinner - all the snacks you could want - dedicated and intelligent co-worker's - easily accessible executives - large opportunity for mentorship

      Cons

      - many management decisions are poorly thought through (ex. The move to Nashville for some teams on operations weakened the support team as members who were not chosen to stay moved on to other opportunities, leaving the remaining members to pick up the slack during a busy holiday time with an increased volume of work) - communication across teams is very weak - upper level management can be "out of touch" with mid to lower level employees - little transparency from upper level management

      3.0
      Apr 28, 2015

      Support Associate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Catered lunches every weekday and fully stocked kitchens • Spacious building • Really good benefits

      Cons

      • Embarrassingly low pay for non-salaried employees • A severely unfortunate focus on quantity over quality • Support being outsourced to third party companies in Asia to lower costs • With the new board of executives, comes stringent cost-cutting • No 401k matching

      Viewing 13 - 15 of 2,149 Reviews
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      Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.