Grossly underpays salary.
Minimal support and likes to play hot potato of responsibilities with your client supervisor (yes, you'll have two bosses: an onsite customer supervisor and a MBA CSi supervisor, both which you'll need permission to do most things).
Once you've worked long enough that your on site customer supervisor offers you a raise, MBA tries to keep it-so you have to renegotiate how much % of the raise you'll actually get (unless you only want to keep 15% of that raise you just got told you're approved for).
Constant turnover due to burnout, poor salary, mediocre benefits, and that some site supervisors are impossible to work with due to communication issues or inconsistently defined expectations, creating unnecessary stress in the workplace. Teams should not be walking on eggshells day in and day out.
Projects move at a snail's pace, and experienced personnel at the P.O. try to keep details to themselves or behave politically between departments, so getting more information or even simple answers can be a slow and painful process.
Very, very few individuals ever make the transition to hired full time by customer/no longer contractor from MBA, so don't believe that nonsense unless you're okay with waiting closer to a decade. I wish I was exaggerating, because a lot of good people have left because of this.
Once hired on, someone tried to guilt me repeatedly (and conveniently, only verbally) to change answers on Voluntary Self-identification forms "...because we need to show that we're meeting equal opportunity metrics". Your results may vary.
