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MBK Senior Living

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MBK Senior Living reviews

3.6

61% would recommend to a friend

(187 total reviews)
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Jeff Fischer

75% approve of CEO

55% positive business outlook

MBK Senior Living has an employee rating of 3.6 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MBK Senior Living employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

187 reviews
2.0
Apr 3, 2017

It's all about image and the money

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's great to work with seniors

Cons

The whole "sell" to the family members is phony. The company (at least at my location) puts on quiet the act during tours but can be very cold with the residents. I'm surprised how easily residents can be dismissed over requests for the simplest of requests.

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MBK Senior Living Response
9y
Thank you for your input. We take all advice seriously as we are always trying to find ways to improve our Residents experiences. We strive everyday to live up to our core principles of Care that is delivered with dignity and compassion and responsive communication to the concerns of our Residents, Family members, and Associates. If you have any specific comments you would like to share please contact any HR team member. Thank you!
5.0
Mar 21, 2017

A place to grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with MBK for about 2 years and love it. Management has always made me feel like an asset to the company. They care about your future and want to see you grow. Everyone is always willing to help where they can, whether in the community or at home office. Home office has also started an events group who arrange fun activities throughout the year. It's nice to be rewarded for all the hard work that we put in.

Cons

A lot of changes happened in the last year which was unsettling for awhile but it's all coming together.

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MBK Senior Living Response
9y
Thank you for your review. We are committed to creating an environment where our Purpose can be achieved through "Inspired People". We try every day to create a positive work environment so that each Associates Passion can be realized!
1.0
Mar 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Residents but the way they are taken advantage of is so depressing that it's not worth working for MBK.

Cons

Everything-greedy, no accountability, dumb upper-management who constantly ask for feedback and what's going on in the market. When you tell them the trends and your plans for improvement, they will write you up if your occupancy does not increase within 1 week of your proposed ideas and will peg you as a negative nelly for telling them feedback that is not rosey. Why ask what people are saying on tours and how you're overcoming those objections if you are just going to scold the person for telling the truth. It's one thing to voice the problems and complain without any solution in mind but when you give honest feedback from the field and your plans, it's still viewed as excuses. Again-this company has 0 accountability!!! I should have run when they lost my resume and cancelled an interview at 10:00PM the night before I was to meet with them.

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MBK Senior Living Response
9y
Thank you for your input. We value hearing about everyone’s experiences at MBK Senior Living and we take your feedback seriously as we are always looking for ways to improve our Associates workplace experience. We take pride in the fact we have been named a “Top Workplace” and try to create rewarding and positive environments for all of our Associates and Residents alike. We encourage you to take the opportunity to discuss your concerns further by contacting your Home Office HR team.
Viewing 166 - 168 of 187 Reviews

Glassdoor has 190 MBK Senior Living reviews submitted anonymously by MBK Senior Living employees. Read employee reviews and ratings on Glassdoor to decide if MBK Senior Living is right for you.