MCI reviews

3.3

57% would recommend to a friend

(514 total reviews)
avatar

Anthony Marlowe

61% approve of CEO

60% positive business outlook

MCI has an employee rating of 3.3 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

514 reviews
1.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

I have been with this company as a remote CSR working on the Covid-19 Vaccination project for a little over a month. So far the only pros are being able to work from home, and the decent pay for this current project. The direct supervisors are nice, and the co-workers are lovely. Everything else is a complete &*%$ Show.

Cons

-Non existent management -Clueless "Supervisors" -Useless training -Constantly being threatened with termination, being accused of not adhering to lunch/break schedules, as well as accusations from upper management for not answering calls-when this could not be farther from the truth. Moral sucks. -If you are lucky enough to receive your pay at all, or in a timely manner, be sure to double check your hours as they will likely short you. It is like pulling teeth to get the numerous payroll issues resolved. -PTO, Sick, Time, Benefits? All of these things are advertised, but as a full time employee they are never mentioned again once hired. There is no direct HR contact, you much go through your "Supervisor" for any issues. Frankly, I do not think this person should know all of my business when it comes to pay and benefits, but maybe that's just me? -I have had 3 different "Supervisors" during my month long tenure.

1.0
Jun 12, 2021

Beware

Recommend
CEO approval
Business Outlook

Pros

Co-workers are fun to work with.

Cons

Doesn't always pay on time. Doesn't fairly pay. Doesn't fully train before put into production. Unprofessional work environment and management.

1.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Stay away from this company.

Cons

I've been working here for almost a month and don't have a dime to show for it. Very unorganized in every way. Training is horrible because how can people focus on work when they don't know if they are being paid. Over 1,000 agents that I know of have yet to be paid. No type of HR to call and they haven't responded to any emails. They don't show any effort to help us with this problem they say things like "We're working on this issue but if you keep bringing it during training then we can't help you." Like what do you mean?? In all honesty...just keep looking if you are in need of a job.

Viewing 352 - 354 of 514 Reviews

Glassdoor has 573 MCI reviews submitted anonymously by MCI employees. Read employee reviews and ratings on Glassdoor to decide if MCI is right for you.