Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (115) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Most positions are remote or work from home" ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 30 reviews)); "Training was good but minimal." ((in 21 reviews)); "A few good supervisors and good team mates." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 15 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 37 reviews)); "Bad management" ((in 22 reviews)); "No benefits until after 90 days on the job." ((in 11 reviews)); "If you value organized training and effective communication, RUN." ((in 7 reviews)); "Really low base salary for a company at KL" ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(514 total reviews)

Anthony Marlowe

60% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.3 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

514 reviews

1.0

Mar 15, 2023

Ugh…

Onstar bbwc advisor

Recommend

CEO approval

Business Outlook

Pros

None that I could tell, very amateurish.

Cons

Low wage, broke employment contract in the first day of training. The only thing they are consistent in is lack of knowledge and misinformation.

4.0

Feb 27, 2023

good place to work. friendly people.

Customer representative

Recommend

CEO approval

Business Outlook

Pros

great people to work with. all kinds of different companies to get your start with. there are sales jobs where you can get your foot in the door with sales. great PTO system, where you accrue PTO through working. More work means more hours for PTO.

Cons

they will make you clock out early if its not very busy.

3.0

Feb 27, 2023

Not a fan

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

First job position paid weekly, easy job, great training and staff, and hours were great until project ended.

Cons

Second job position: staff was terrible, training was terrible, project was a mess and terrible when you had no training. Also, the trainer was rude, mean, vile, interrupted everyone, muted everyone when she didn’t want to hear us ask questions, not helpful, she made fun of a deaf person who had just left the job because of how the trainer was. She would embarrass you and harass you. She needs to be fired.

Viewing 160 - 162 of 514 Reviews

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Jobs at MCI

Full-Time Outbound Sales Representative (Urgently Hiring)

Savannah, GA

View job

Full-Time Call Center Representative (Urgently Hiring)

Full-Time Customer Service Representative (Urgently Hiring)

Full-Time Inbound Sales Representative (Urgently Hiring)

Savannah, GA

View job

Bilingual Telephone Sales Representative (FULL-TIME)

Savannah, GA

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MCI

MCI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ugh…

good place to work. friendly people.

Not a fan

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