MKS Instruments reviews

4.0

85% would recommend to a friend

(86 total reviews)
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John T.C. Lee

90% approve of CEO

70% positive business outlook

Reviews by job title

86 reviews

Reviews about "Management"

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2.0
May 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work balance was pretty good

Cons

Poor management and very poor security

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MKS Instruments Response
6mo
Thank you for sharing your perspective and for the time you spent with MKS. We’re pleased to hear you experienced good work-life balance, and we appreciate your candid feedback. Integrity and fairness are core to how we operate, and we take any concerns about compliance or misconduct seriously. We have multiple reporting channels—both internal and anonymous—so individuals can raise concerns, even those that may seem unclear. Using these channels helps us uphold our standards and address issues promptly. If you have additional information to share or wish to report a concern, please contact our MKS Compliance hotline via mobile at mksinstmobile.ethicspoint.com or online at mksinst.ethicspoint.com. Reports are treated confidentially, and anonymous reporting is available (subject to local law). Speaking up helps us create a better workplace for everyone.
3.0
Apr 10, 2025

Very half and half if you located in outside of HQ/US

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong initiative of DE&I, Training supports and opportunities to visit overseas, Supportive management level

Cons

The communication such as policy, notification, process is quite late and not be conducted efficiently. Many gray areas for the tasks. Complicated organization.

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MKS Instruments Response
6mo
Thank you for taking the time to share your perspective and for your continued contributions over the past several years. We’re pleased to hear that you've experienced supportive management, development opportunities, and the impact of our Inclusion and Belonging initiatives—these are priorities we continue to build on across the company. We also acknowledge your feedback about communication and organizational complexity. As a global organization, we recognize that timely, consistent communication is essential—particularly for teams outside of headquarters. Your comments reinforce the importance of improving clarity and information flow, and we appreciate your candor. If there are specific areas you'd like to highlight, we encourage you to share them through our internal Digital Dialogue program or directly at mks.feedback@mksinst.com. Your input helps us continue to evolve.
3.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Coworkers and mid managers

Cons

Compensation is terrible no space for growth no real care for employee satisfaction

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MKS Instruments Response
6mo
Thank you for sharing your thoughts. It's good to hear that you had supportive colleagues and managers during your time at MKS—We win as a team, and those day-to-day relationships matter a lot. We also hear your concerns about compensation and feeling valued. That kind of feedback really matters to us. Every year, we run an employee engagement survey followed by focus groups so we can listen more closely and figure out where we need to do better. These conversations help shape the steps we take, and we always encourage employees to speak up and be part of that ongoing effort. If there’s anything more you’d like to share, feel free to reach out to us at mks.feedback@mksinst.com. Thanks again for your time with us, and we wish you all the best.
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