MMT Ambulance reviews

2.8

35% would recommend to a friend

(166 total reviews)

Kevin Ketzel

24% approve of CEO

34% positive business outlook

MMT Ambulance has an employee rating of 2.8 out of 5 stars, based on 166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MMT Ambulance employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

166 reviews
1.0
May 17, 2025

High pay, not much else

Recommend
CEO approval
Business Outlook

Pros

Highest pay for ambulance company in the Northeast Ohio area. Unlimited overtime available due to inadequate staffing. Flexible scheduling, multiple scheduling options available. Shifts go by fast due to high call load. Being held over on calls tends to be rare.

Cons

Ambulances in very bad shape. Almost every ambulance has several issues, when taken out of service issues get marked as fixed but are very rarely actually fixed. Most ambulances are 350,000+ miles. Benefits/insurance are some of the worst I've seen in a decade plus in this industry. Equipment is falling apart, if available at all. Trucks are frequently missing mission critical equipment such as pumps and monitors. Nonstop pace. Calls will constantly be given to you throughout your shift, if you do not pace yourself dispatch will run you into the ground. Very little to absolutely zero medical knowledge from dispatch and call takers. Leads to completely wrong information given during calls. Frequently given wrong address for destinations as well. High turnover and constant pace leads to burnout among employees, low morale. Very little incentive to work harder/faster as the only reward for doing a great job is more work. Supervisors will constantly call/text you on your day off to ask you to work due to inadequate staffing.

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MMT Ambulance Response
10mo
Thank you for taking the time to share your experience. We strive to provide a positive environment for our team members and take your input seriously. Please don’t hesitate to reach out with additional suggestions by emailing hr@mmtamb.com.
2.0
Apr 22, 2025

Profit Driven Medical Care

Recommend
CEO approval
Business Outlook

Pros

Wonderful crews and coworkers at the provider level

Cons

Providers are treated as the bottom of the ladder by positions that should work closely with them; providers also must keep informed on hiring pay levels to ensure they aren't falling below pay levels that starting employees receive; patients are referred to as customers, making it feel as though patients paying is more important than patient care; providers may be placed in situations where ethics are called into question for the purpose of fulfilling calls at any cost

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MMT Ambulance Response
1y
Thank you for taking the time to share your experience. We strive to provide a positive environment for our team members and take your input seriously. Please don’t hesitate to reach out with additional suggestions by emailing hr@mmtamb.com.
4.0
Apr 2, 2025

Good entry level EMS job

Recommend
CEO approval
Business Outlook

Pros

Usually not that difficult Cool coworkers Meet different ppl

Cons

Heavy patients destroying your back & joints Mean patients Smelly patients

Viewing 31 - 33 of 166 Reviews

Glassdoor has 169 MMT Ambulance reviews submitted anonymously by MMT Ambulance employees. Read employee reviews and ratings on Glassdoor to decide if MMT Ambulance is right for you.