Does MOO pay their employees well?

According to anonymously submitted Glassdoor reviews, MOO employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MOO. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at MOO?

42% of MOO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MOO 3.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at MOO?

Software Engineer (13) , Account Executive (12) , Customer Service Representative (11) , Account Manager (7) , Marketing (6) , Anonymous (4) , Designer (4) , Sales (4) , Data Engineer (3) , Product Manager (3) , Customer Service (2) , Developer (2) , Director (2) , Engineering Manager (2) , Graphic Designer (2)

What are the pros of working at MOO according to real employee reviews?

"Service level staff are great people and really look out for each other." ((in 41 reviews)); "Great office in Farringdon but most importantly a brilliant team of good people who are determined to seek excellence in what they do." ((in 17 reviews)); "supported with great perks and benefits." ((in 17 reviews)); "Good work/life balance" ((in 13 reviews)); "Great company culture and lots of exciting projects." ((in 9 reviews))

What are the cons of working at MOO according to real employee reviews?

"Did I mention bad management?" ((in 16 reviews)); "Promotions are limited with most of senior leadership & directors hired into their roles from outside the company" ((in 9 reviews)); "They do try and make up for it with great benefits and company culture, but it would be nice to have a salary that better reflects the market rate, as well as higher yearly raises." ((in 8 reviews)); "No career progression" ((in 8 reviews)); "Leadership team only care about themselves and protecting their positions." ((in 3 reviews))

What are employees saying about MOO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MOO layoffs and their outlook for job security at MOO in 2026.

What are the top reviewed MOO locations?

Providence , East Providence , Denver , Lincoln , Boston , Norway , Austin , Coventry

MOO reviews

2.8

42% would recommend to a friend

(250 total reviews)

Richard Moross

38% approve of CEO

28% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Compensation and benefits

2.5

Career opportunities

2.4

Senior management

MOO has an employee rating of 2.8 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MOO employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

2.0

Mar 23, 2023

qa at moo

Qualiy assurance analyst

Recommend

CEO approval

Business Outlook

Pros

good team to work with

Cons

no direction, frequent change in tech management

MOO Response

3y

We're so sorry to hear you didn't have the best experience. We do strive to make the employee experience great, if there's anything else you'd like to share with us, please reach out via email to CPO@moo.com. -Jess Taylor, Interim Chief People Officer

3.0

Jan 6, 2023

Average Place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Open Office - Weekly Free Food

Cons

- Micro Managed - Red Tape - Clicky

5.0

Sep 28, 2021

Great people, good benefits, good culture

Technology

Recommend

CEO approval

Business Outlook

Pros

Hiring is really strong, get great folks with a good cultural match. Tech projects are interesting (for most teams), tech stack increasingly cool (not all microservices but increasingly getting there - there is still a large monolithic code base but company making good progress to isolate / move away from it). Amazing to work on stuff that you can tangibly see the output of with the cool print products. Very people focused. Intentions across the company are good. There are cool initiatives to work together better, improve diversity and wellbeing, even little shout-out things like Deliveroo rewards for shout-outs across the company.

Cons

Promotions are limited with most of senior leadership & directors hired into their roles from outside the company - no real individual contributors at this level so very management focused. Lot of time spent on planning things in senior circles, which can feel sometimes like context was missed and therefore the feedback loop is slow - linked to fact that many decisions made with breadth and not depth of knowledge.

Viewing 166 - 168 of 250 Reviews

Jobs at MOO

Manufacturing Training Specialist

East Providence, RI

View job

Press Operator (3rd Shift)

Quality Control I (2nd Shift)

Manufacturing Team Lead (3rd Shift)

Senior Manufacturing Manager

MOO

MOO reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

qa at moo

Average Place

Great people, good benefits, good culture

Jobs at MOO

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