Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits and no work on weekends/major holidays." ((in 81 reviews)); "Great culture and place to work" ((in 76 reviews)); "Good pay for no degree." ((in 53 reviews)); "Good people Resources are available" ((in 49 reviews)); "Good work/life balance" ((in 31 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 30 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "Low salary" ((in 15 reviews)); "low base and low commissions" ((in 14 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Jan 26, 2026

Good stability and team culture, slower processes

Software developer

Recommend

CEO approval

Business Outlook

Pros

Stable org and steady pace; low chaos Good people and cooperative teams Meaningful work supporting large-scale business operations

Cons

Tech debt/legacy systems make development slower than it should be

3.0

Jan 20, 2026

Stressful yet rewarding environment

Acount executive

Recommend

CEO approval

Business Outlook

Pros

Great money when you make plan.

Cons

You need a good balance of sales and office time. It’s not easy to be out in the field selling while needing to download invoices, look up part numbers, assist customers with product the company does not currently stock. Many issues with back orders and cancelled product.

MSC Industrial Direct Response

5mo

We appreciate you taking the time to share your experience as a current associate of MSC.

3.0

Jan 20, 2026

Expectations of Sales Rep

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule and potential job mobility

Cons

Achievement is punished by adding unrealistic goals to your quota

MSC Industrial Direct Response

5mo

Thank you for sharing your experience as a former associate of MSC. We appreciate you taking the time to share your feedback and to hear that you appreciated the flexible schedule offered by your role.

Viewing 28 - 30 of 999 Reviews

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good stability and team culture, slower processes

Stressful yet rewarding environment

Expectations of Sales Rep

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Jobs at MSC Industrial Direct

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