Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits and no work on weekends/major holidays." ((in 81 reviews)); "Great culture and place to work" ((in 76 reviews)); "Good pay for no degree." ((in 53 reviews)); "Good people Resources are available" ((in 49 reviews)); "Good work/life balance" ((in 31 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 30 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "Low salary" ((in 15 reviews)); "low base and low commissions" ((in 14 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

5.0

Dec 19, 2025

Good culture lots of changes

Senior category manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, flexible schedule, great growth opportunities

Cons

Lots of changes, lack of synergy between all teams and their mutual objectives

MSC Industrial Direct Response

6mo

We appreciate you taking the time to share your experience as a current associate of MSC! It is great to hear that you have found value in the benefits, flexibility, and growth opportunities offered. We are continually working to improve alignment across the organization and value your feedback.

4.0

Dec 13, 2025

Decent job with decent benefits

Vmis

Recommend

CEO approval

Business Outlook

Pros

Great benefits and pay. Ability to grow

Cons

Any customer can file a complaint for any reason and you cannot contest it.

MSC Industrial Direct Response

6mo

Thank you for sharing your experience as a former associate of MSC! It is great to hear that you appreciated the benefits, pay and growth opportunities offered. Your feedback is valued and will be taken into consideration as we continue to plan for the future.

3.0

Dec 12, 2025

Good job

Accounts payable specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits & good place to work

Cons

Many claims and checks to process

MSC Industrial Direct Response

6mo

Thank you for your feedback as a former associate of MSC. We’re glad you enjoyed our benefits and work environment while part of the company! We appreciate your feedback and are continually looking for ways to improve efficiency.

Viewing 37 - 39 of 999 Reviews

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Jobs at MSC Industrial Direct

Onsite Service Specialist I - Thomasville, GA

Warehouse Associate - Part-Time - Monday - Friday - 10:30 am - 2:30 pm

Warehouse Associate - Monday - Friday - 10:00 am - 7:00 pm

Warehouse Associate - Monday - Friday - 9:30 am - 6:00 pm

MSC Industrial Direct reviews FAQs

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good culture lots of changes

Decent job with decent benefits

Good job

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