Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits and no work on weekends/major holidays." ((in 80 reviews)); "Great culture and place to work" ((in 78 reviews)); "Good pay for no degree." ((in 52 reviews)); "great people and products." ((in 49 reviews)); "Good work life balance and ability to work from home" ((in 28 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 32 reviews)); "Direct manager determines your company advancement" ((in 26 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "Low salary" ((in 17 reviews)); "low base and low commissions" ((in 16 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

5.0

Jan 8, 2026

Good company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture Good Bonus Structure

Cons

Lots of reorganization in short period of time.

MSC Industrial Direct Response

5mo

Thank you for sharing your experience as a current associate of MSC. We appreciate you taking the time to share your feedback.

5.0

Jan 2, 2026

Process of Onboarding

Leader safety services

Recommend

CEO approval

Business Outlook

Pros

Concise, direct, planned, and on task

Cons

Not any to speak of

MSC Industrial Direct Response

6mo

We appreciate you taking the time to share your experience as a current associate of MSC!

1.0

Dec 26, 2025

Terrible company to work for

Key account sales consultant

Recommend

CEO approval

Business Outlook

Pros

Some friendly people in the organization.

Cons

No hands on training, all video modules. Layoffs constantly. Cut pay for current employees. Cut Presidents Club for 2025 because the company hasn’t been profitable for 5+ years. Manager was terrible. Very tight nit culture and it was hard to fit in, or feel appreciated. No growth opportunities. They expect sales to stock vending machine. They expect you to work 10 hours a day as well. No work life balance.

MSC Industrial Direct Response

6mo

Thank you for sharing your experience as a former associate of MSC. We appreciate you taking the time to share your feedback.

Viewing 34 - 36 of 999 Reviews

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Jobs at MSC Industrial Direct

Onsite Service Specialist I - Thomasville, GA

Warehouse Associate - Monday - Friday - 8:30 am - 5:30 pm

Warehouse Associate - Part-Time - Monday - Friday - 10:30 am - 2:30 pm

Warehouse Associate - Monday - Friday - 9:30 am - 6:00 pm

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company to work for

Process of Onboarding

Terrible company to work for

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