Does MTM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, MTM Health employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MTM Health. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at MTM Health?

50% of MTM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MTM Health 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MTM Health?

Customer Service Representative (75) , Customer Care Representative (CCR) (15) , Customer Service Representative (CSR) (15) , Customer Care Representative (13) , Manager (13) , Dispatcher (11) , Supervisor (9) , Business Analyst (7) , CCR (7) , CCR I (6) , Customer Service (6) , Director (6) , Driver (6) , Talent Acquisition Specialist (6) , Trainer (6)

What are the pros of working at MTM Health according to real employee reviews?

"Benefits were good and improving" ((in 43 reviews)); "great benefits, work from home, flex scheduling, competitive and fair compensation, professional development, culture aligns with personal values" ((in 40 reviews)); "Pay is decent" ((in 37 reviews)); "I love coming to work the people are great and I am really enjoying helping people with their medical rides." ((in 30 reviews)); "Good work life balance" ((in 22 reviews))

What are the cons of working at MTM Health according to real employee reviews?

"Poor management to employee relationships" ((in 22 reviews)); "Poor leadership, financial decisions and nepotism all over." ((in 11 reviews)); "Managers are rude and unhelpful." ((in 9 reviews)); "Mico Managed, favoritism , very high turnover" ((in 9 reviews)); "Continuously getting transferred to new Supervisors." ((in 8 reviews))

What are employees saying about MTM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MTM Health layoffs and their outlook for job security at MTM Health in 2026.

What are the top reviewed MTM Health locations?

Lake Saint Louis , Saint Louis , Pulaski , Madison , Houston , Jackson , Chicago , Las Vegas , New York , Charleston , Maryville , Brooklyn , Boise , Tucson , Los Angeles , Warwick , Atlanta , Lake St Louis , Phoenix , Washington , Austin , Denver , Tampa , Boston , Mendota Heights , Commerce , Virginia Beach , Missouri City , Middleton , Gilbert

MTM Health reviews

3.1

50% would recommend to a friend

(567 total reviews)

Alaina Macià

57% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MTM Health has an employee rating of 3.1 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MTM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

567 reviews

2.0

Nov 27, 2016

I would not recommend this job to anyone

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

My coworkers were fantastic group of people to work with.

Cons

The company allows the members to verbally insult you over the phone, and does nothing about. The members ask to speak with a supervisor, the supervisor will ask you to deescalate the call, but the member is asking to speak with a supervisor. They refuse to take the call.

MTM Health Response

8y

Thank you for taking the time to provide feedback. We appreciate you sharing your experience and we take your concerns seriously. So that we can address this, please email us at talent@mtm-inc.net.

2.0

Jan 21, 2016

Call Center Supervisor

Call center supervisor

Recommend

CEO approval

Business Outlook

Pros

Great people to work with and engage with. Close knit site employees.

Cons

Management does not understand the demographic of it's employees and makes decisions that are not in the best interest of it's employees.

3.0

Nov 5, 2015

MTM

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very strict but relaxed environment. Pay is decent for what you do. Co workers are awesome. Benefits after a year are good.

Cons

Again, very strict. Some expectations of the employees are somewhat unreachable. They expect you to save money for the company by setting the most cheapest form of transportation and they track what every employee spends based on what type of transportation you set it with (Which, for the most part, is out of your control) Therefor if you end up getting a lot of members who needs cabs or vans verses using gas mileage reimbursement or the bus then your cost per mile will be high which disqualifies you for the bonus even though you can't control what call you get and what type of service they need.

Viewing 73 - 75 of 567 Reviews

Jobs at MTM Health

Customer Care Representative - WFH Nevada

Customer Care Representative - WFH Missouri

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I would not recommend this job to anyone

Call Center Supervisor

MTM

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