MacPractice reviews

2.7

27% would recommend to a friend

(19 total reviews)

Mark Hollis

6% approve of CEO

10% positive business outlook

Reviews by job title

19 reviews

Reviews about "Compensation"

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2.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

- Benefits (not pay) were great - Coworkers are generally fantastic and fun - Bagels on Tuesday isn't bad

Cons

- Pay is not the best with little room for raises or advancement (the company had a wage freeze for about three of the five years I was there. Sounds like it hasn't much improved since I left). - The actual product is horrid. The testing department is overwhelmed with all the bugs in the software, the bugs do not get fixed in a timely manner, and then those angry clients are pushed onto the support staff. - The CEO ruins the company's image with the public and also ruins staff morale. His racism and especially sexism shine through on multiple occasions. He also threatens the safety of the company by opening spam emails on his work computer and responding to the spam emails. - The management play favorites with staff which causes numerous issues. This includes immature support personnel being promoted to supervisor positions. - At the time I was there if an employee changed positions in the company, you raise was not immediate. You had to wait three months first and then got a raise. However, I found out this was not an actual policy and managers were picking and choosing who got their raise right away and who they wanted to wait on. - The staff has also been known to be treated like slaves by CEO. At conferences, he is constantly asking them to do things like, "open my water bottle," or "go by me nail clippers." - The company uses Reputation Loop to suppress their bad reviews through online and sees no ethical issues there

1.0
Aug 30, 2018

Ticking Time Bomb

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Bagels every Tuesday - Gym membership option for $5 a month - Free parking after 5 years - Fair 401k matching

Cons

- Very low appreciation for employees. - Management is an 'old boys club', none of them have any professional management training or higher education. - Very high tolerance for incompetence. They have no process for filtering out workers that are sub par. - Most of the employees watch Netflix/YouTube during their shifts (I guess could be a plus?) - Raise and bonus freeze. There are no raises whatsoever since 2014. - Loosing software clients fast. Slow updates/bug fixes are causing clients to move to faster web based EMRs.

2.0
Oct 6, 2017

Company could be great but falls short

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are amazing. The co-workers you will have are awesome. Every single person I worked directly with was awesome and hard working. I received opportunities here that I would have never got elsewhere with my experience level coming in.

Cons

Management is rough to say the least. Communication is terrible from the top down. I think the CEO needs to take a long hard look at what he is paying employees. Compensation is not competitive in comparison to other software companies in the area. They can’t seem to maintain the talent they desperately need. This company did launch my career in tech though so I always have them to thank for that.

Viewing 16 - 18 of 19 Reviews

Glassdoor has 45 MacPractice reviews submitted anonymously by MacPractice employees. Read employee reviews and ratings on Glassdoor to decide if MacPractice is right for you.