Macy's reviews

3.4

52% would recommend to a friend

(31,105 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Aug 23, 2010

Constantly hiring.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They hire anyone. Flexible hours.

Cons

Short training. Management encourages teamwork but many often left to work independently with little direction.

3.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Extra employee discounts correspond with sales. Managers willing to work with you to advance or take time off/add hours to work week shifts. Co-workers are friendly. Customers are relatively friendly.

Cons

Cheap with the discount: 20%. Everyone, but management is part-time. There really are no full-time hourly employees anymore. Macy's keeps saying it's hiring (to make themselves look good in a weak economy), but only part-time or on-call (which is 8 hrs a week-max). It is a very physically demanding job. I lost 5-10 lbs after 2 months on the job and I am already thin to begin with. Cheap pay. Basically minimum wage. They seem to hire a lot of "Not my job" or "I don't Know" people. You know the ones that are slow, refuse to help anyone (co-worker, manager, customer) and waste time. Virtually no training. Basically, the first several weeks on the job is when you are learning how to do it, because they are too cheap to set aside time to properly train anyone. Severely understaffed. Due to everyone being part-time, there just aren't enough sales people on the floor. And the ones that are will rarely walk to another department just to ring up another customer (if they do they usually roll their eyes and mumble under their breath). As a support associate there is nothing, clothing wise, to separate me from the selling staff. So, customers constantly mistake me for a sales person. When I politely inform them I am unable to ring them up, they look at me as if I am lying to them, even when I track down a sales associate to help them. Wish I had a different name badge or piece of clothing that gave a customer a visual clue that I was not lying to them.

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Glassdoor has 32,721 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.