Macy's reviews

3.4

52% would recommend to a friend

(31,105 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Discounts, opportunity to gain Macy $$$ = more $ off your clothing and other items, sometimes flexibility with work scheduling.

Cons

Everyone acts as if they could care less about their job. Poor customer service, bad training. Depending on management, they will be more than helpful when you first start, then talk about you behind your back. They even set up employees to see if they will steal. Usually there are always 1-2 worker bees during the shift, the rest in the department just sit around and let crap build up. There is a 2 week schedule that is available online and in the register to print out. Very convient, but some in management will abuse this and will change a schedule last minute - without informing you. If you don't open up enough Macy's Credit card account (even with the economy the way it is, they INCREASED the quota) you will have negative reviews, counselings, and unfavorable views among all.

2.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

- There was a decent discount

Cons

- Little to no hours - No communication from management - Unfair in dividing hours among similar employees

4.0
Aug 15, 2010

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really liked working at macy's it was a good job. I would recommend it to pretty much anyone that wants a fun job

Cons

The hours are sometimes long and on holidays and weekend. Customers are rude and impatient sometimes. I guess thats the mall for you

Viewing 30640 - 30642 of 31,105 Reviews

Glassdoor has 32,721 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.