Macy's reviews

3.4

52% would recommend to a friend

(31,103 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Aug 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Some of the managers are amazing. Coworkers on the salesfloor are good hearted people. Overall, it's the people that make it a worthwhile place to work... if you can tolerate it.

Cons

Overall it just sucks. Poor management can really tie your hands, especially if your manager doesn't have your back. People are rewarded for being lazy and arrogant. It's ridiculous.

1.0
Aug 4, 2010
Recommend
CEO approval
Business Outlook

Pros

good pay, and discount but it just means that most of your paycheck ends up coming back to them anyways

Cons

originally promoted as flexible for student employment. i was hired by one manager who agreed to do so and had a new manager who rolled her eyes at me every time i asked her to fix my schedule. they knew my availability and ignored it because it didnt fit their rotating schedules. i was never informed that i would be scheduled in this manner. Senior employees do less work than new employees and steal sales because if they've been there long enough, they are still on commission. Really difficult to get recognized for your work and customers take their frustrations out on you. also had to open credit cards which is nearly impossible when most customers already had one. there were even some associates who purposefully would open new accounts when customers needed address changes, as macys pays out when you open an account. not much, but $2-4 adds up when you do this consistently.

2.0
Aug 2, 2010

dock worker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

has good work out hours when there are a good amount of trucks and the work isnt very taxing on the mind.

Cons

working at macys does have its down sides the hours are kind of dependent upon the amount of work so you dont always get hours. the work can be repetative at times

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Glassdoor has 32,719 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.