Macy's reviews

3.4

52% would recommend to a friend

(31,100 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jul 20, 2010
Recommend
CEO approval
Business Outlook

Pros

-Decent environment -Starting pay not bad for new hires looking for 1st or 2nd retail job

Cons

-Pressured to open new credit accounts above anything else including Customer Service -Management not the best (i.e. disconnection with employees, simply don't know their department very well) -Every year after your review , you only get 25 cent raise (not guaranteed) -Ridiculous scorecard keeps track of your statistics and provides huge influence on your review (if you go past your sales goal everyday but your "items per transaction goal" is unattained, you will most likely have to speak to manager on how to improve. This tends to happen all the time.

2.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Nice store, friendly co-workers, job is not too demanding, Macy's card accounts are not too hard to open and there are incentives

Cons

Pay is low, training is a joke, manager communication is not good (everyone gives a different answer when you have a question), sales goals are about $1500 for 8 hour shifts, but they pay us barely above minimum wage

2.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Fast-pace ever changing dynamics of retail. Surrounded by exceptional talent. Company at least gave impression of social responsibility.

Cons

Lots of words, not enough action. Employees kept out of loop. Goals were not aligned. Performance objectives outdated.

Viewing 30676 - 30678 of 31,100 Reviews

Glassdoor has 32,716 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.