Question 1

Is Macy's a good company to work for?

Accepted Answer

Macy's has an overall rating of 3.4 out of 5, based on over 32,707 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 52% of employees would recommend working at Macy's to a friend and 41% have a positive outlook for the business. The best reviews about Macy's have been left by employees working as Merchandising Intern, Internship and Intern.

Question 2

Does Macy's pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at Macy's?

Accepted Answer

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at Macy's?

Accepted Answer

Sales Associate (5752), Retail Sales Associate (1408), Sales Manager (623), Beauty Advisor (611), Seasonal Sales Associate (494), Sales Associate/Cashier (321), Cosmetics Counter Manager (292), Manager (280), Cashier (275), Sales (261), Customer Service Representative (260), Merchandiser (229), Fulfillment Associate (176), Visual Merchandiser (173), Macys Sales Associate (156)

Question 5

What are the pros of working at Macy's according to real employee reviews?

Accepted Answer

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1794 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1169 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1089 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 828 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 809 reviews))

Question 6

What are the cons of working at Macy's according to real employee reviews?

Accepted Answer

"the pay is low for the amount of work and the store is very messy." ((in 2643 reviews)); "management is poor and lazy" ((in 2018 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1320 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 559 reviews)); "A lot of complaints about low salaries which make it difficult to attract and maintain qualified people." ((in 322 reviews))

Question 7

What are employees saying about Macy's layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

Question 8

What are the top reviewed Macy's locations?

Accepted Answer

New York, San Francisco, Atlanta, Houston, Chicago, Cincinnati, Los Angeles, Miami, San Diego, Orlando, Dallas, San Jose, Brooklyn, Johns Creek, Mason, Seattle, Boston, Tampa, Las Vegas, Columbus, Clearwater, Sacramento, Saint Louis, Pittsburgh, Austin, Philadelphia, San Antonio, Minneapolis, Portland, Washington

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Macys is very customer service oriented

ok for a part-time job

macy's- underpaid and understimulated

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