Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Mar 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Working at Macy's was pretty much what I expected from the interview. I was hired for a Seasonal (Christmas) Sales Associate with the opportunity to stay on beyond that if I did well. Being in college at the time, the hours were flexible and the pay was fair. The company is a pretty nice one to work for in terms of upper management and HR. I was offered a full time position but I declined; retail work was just not for me.

Cons

The main reason I declined to stay at Macy's was that I had to do a great deal of menial tasks that other "senior" sales associates refused to do; instead they stood around and gossiped. They were senior to me in the respect that they had been there longer, not that their positions were above mine. Floor managers seemed to condone, or at least ignore the lack of work by most associates. Many had been there for 10+ years, and took no initiative which was frustrating.

3.0
Mar 4, 2010

macy

Recommend
CEO approval
Business Outlook

Pros

discounts for associates, great location, like the people I work with, my manager is very open for feedback, good hours

Cons

lack of management opportunities at local level, have to relocate to get into field that I want to be in

2.0
Mar 3, 2010

Former Macy's West Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my co-workers at Macy's West. I made a lot of friends and it was a very fun and social atmosphere. The 20% discount was a perk, and twice a year, Macy's had "self day" for all the employees, which was a free breakfast and tons of free cosmetics and promotions. I also learned a lot about the corporate world. Macy's is a great place to start your career.

Cons

The management was very poor. Both of my supervisors at Macy's were promoted because they were good at their previous positions, but they did not know how to manage their employees. Also, promotions were very political and given to people based on personality rather than job performance. The salary was also very low.

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Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.