Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Mar 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Met some nice people Paid my bills

Cons

No Directions....very little assistance from managment No Clarity, rules were changed daily or weekly in regards to sales, clearances, returns the entire team had different directions. NO Training.....New employees were given different directions or not even trained Lack of communication, managers told employees they were given a review but copies were never made available to employees. You would get a terrific review one day and written up the next. Confusing and unclear directions made the employees seem stupid and unhelpful to customers Store managers were never available and often told sales associates do what you think is best then later reprimanded associates using common sense. Loss Prevention spent more time intimadating employees than the shoplifters?

4.0
Feb 28, 2010

Great place to work to get real experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great growth potential within the store; you can move quickly if you are agressive and drive sales results. There are a lot of jobs to choose from within the management level, so you can get promoted based on your strengths (i.e. merchandising, selling, operations).

Cons

Recent structural changes within the organization can make it difficult to find specific answers to problems.

3.0
Feb 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are comparable to other companies. Co-workers are like a family. For the most part when interacting with customers you can meet some really interesting people.

Cons

The bigger Macy's became as a company the more management seemed to start caring more about the bottom line than the employees who work in the stores.

Viewing 30796 - 30798 of 31,092 Reviews

Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.