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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,089 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      41% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      31K reviews
      2.0
      Sep 23, 2009

      could have been more...

      Sales associate/specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers, fun contests, I worked at the Chanel Beauty counter and Chanel gave us a lot of employee benifits like samples and gifts if we met our sales. Macy's really didn't have anything to do with it.

      Cons

      They work you really hard with crazy hours and my paychecks where always wrong. they would not work in overtime. When you get hired and start working you have to get a certain amount of their store charge cards in so many days and if you do not meet it they fire you, even if you have high sales. The upper management got bonuses if the store met its card goals from corperate but would fire you if you didn't make the money for them.

      3.0
      Sep 18, 2009

      Extremely boring and low pay, but an easy job that doesn't require much though or effort

      Sales specialist (fine jewelry)
      Recommend
      CEO approval
      Business Outlook

      Pros

      All job tasks are easy and most of the customers treated me with decent respect (although Fine Jewelry got treated better than most department employees). You don't have to count the register at night and closing and opening tasks are very easy. There usually isn't much to do so it is pretty relaxing and you can chat with coworkers if there are any around or browse your merchandise.

      Cons

      The Fine Jewelry department is the least busy so at times it was EXTREMELY boring. You can't do anything because you're in full view of all the customers, managers, and security cameras so you just have to pace back and forth behind the counter sometimes for hours at a time before you have a potential customer. There was also a lack of training for general cashiering and store policies so when customers would ask me to check their macy's card accounts or make a payment I had no idea how and people would get mad. I was also underprepared with knowledge about the often pricy jewelry I was selling and usually I felt like I was just making stuff up to the customer when they asked question after question that I didn't really know how to answer. Some of the staff knew quite a bit about diamonds and fine jewelry, but they must have gotten that knowledge on their own.

      Viewing 30892 - 30894 of 31,089 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.