Macy's reviews

No sense of communication other than always asking how many new macys charge cards have I opened. My manager never told me important information. My biggest issue with Macy's is that all of the leadership has been taken out of the store. Everyone's schedules are made by people in Atlanta that have no idea what our actual traffic flow is. A monkey could make better schedules. It seems I am constantly overstaffed in my department when I need not be and nobody can meet sales goals and when I can use the staff I am overwhelmed and customers complain. Assistant store managers have too much stress and not enough support.

The discounts and 'Macy Money' paired with the Macy's credit card is actually a downside disguised as a benefit/reward. Macy's wants you to spend above your means and buy their 'aspiration brands' (Ed Hardy, Lacoste, Ralph Lauren etc.) and accrue interest on their credit cards. Not to mention that your reward for a job well done is basically a thinly veiled attempt to get you to dump your paychecks back into the store! Again, depending on what department you are employed in you could find yourself loathing the job. I managed a 'level 1' department so my sales associates made minimum wage ($7.50, and you would think a huge department store would pay above the bare minimum) for a very grueling job. I worked many hours (salaried) but mainly because the turnover in sales associates was extremely high leaving me with huge gaps in floor coverage. Also, a manager works 9 hour days with a 1 hour break but it is frowned upon to just work the 9 hour day. As a department manager you are pressured into working 10 to 11 hour days by upper management. It's a very under-handed tactic to get the maximum amount of grunt work out their salaried employees. Oh, and be prepared to be watched like a hawk by security. Most of Macy's store theft is committed by employees so the security team is more interested in apprehending employees than shoplifters.