Is Macy's a good company to work for?

Macy's has an overall rating of 3.4 out of 5, based on over 32,696 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Macy's to a friend and 41% have a positive outlook for the business. The best reviews about Macy's have been left by employees working as Merchandising Intern , Internship and Intern .

Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Macy's?

51% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5748) , Retail Sales Associate (1409) , Sales Manager (621) , Beauty Advisor (611) , Seasonal Sales Associate (493) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (291) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1781 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1185 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1076 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 842 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 808 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2639 reviews)); "management is poor and lazy" ((in 2033 reviews)); "There are not enough expectations set from senior level management and many managers do whatever they want." ((in 1321 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 568 reviews)); "A lot of complaints about low salaries which make it difficult to attract and maintain qualified people." ((in 326 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

What are the top reviewed Macy's locations?

New York , San Francisco , Atlanta , Houston , Chicago , Cincinnati , Los Angeles , Miami , San Diego , Orlando , Dallas , San Jose , Brooklyn , Johns Creek , Mason , Seattle , Boston , Tampa , Las Vegas , Columbus , Clearwater , Sacramento , Saint Louis , Pittsburgh , Austin , Philadelphia , San Antonio , Minneapolis , Portland , Washington

Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)

Tony Spring

61% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews

3.0

Feb 4, 2009

If you have to, work at Macy's

Sales associate

Recommend

CEO approval

Business Outlook

Pros

They offer seasonal jobs and the wardrobe is professional-looking.

Cons

It's very stressful working there. When I worked during the holiday season they basically put me in a different department every day so it was really confusing. They also didn't tell me everything I needed to know before they put me out on the floor - they need a better training program.

4.0

Jan 28, 2009

Great opportunity to build upon a young career

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

Opportunity, networking, helps build your career, freedom to work as an individual. The environment and the people are amazing. The risk/reward aspect of my job is very enriching.

Cons

A lot of room for failure, or in other words, you take a lot of risk. I'm already in jeapordy of getting consolidated for a second time. It's possible that I'll go through 2 mergers within 2 years of graduating for college. Make sure your open for relocation. That's the nature of the beast when you work in coporate retail. Th only way to climb the corporate ladder is to be open for relocation, though.

2.0

Jan 27, 2009

Macy's needs to re-think their organizational structure

Loss prevention manager

Recommend

CEO approval

Business Outlook

Pros

Training is exceptional, Great company to get your feet wet and develop skills in the loss prevention side. They are great recognition programs for employee level positions (lack in management recognition). Information is available to all on the company website for all departments and tools are given on these websites for use (if you know how to navigate your way through the website).

Cons

Lack of moving up, unfairness with pay. Hit a glass ceiling at middle management, lack of communication between stores and corp offices. Low morale within the stores and departments. There is lack of ownership among store management. Work/life balance is hard, a lot is expected with little or no compensation or appreciation.

Viewing 30985 - 30987 of 31,083 Reviews

Jobs at Macy's

Retail Sales Associate, Imperial Valley - Flex

At Your Service Center Associate, First Colony - Full Time

Retail Sales Associate - Womens Shoes, La Plaza Mall - Part Time

Slotting Specialist, West Virginia- Full Time

Retail Selling Support Associate - Womens Clothing, Fresno Fashion Fair - Part Time

Macy's

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If you have to, work at Macy's

Great opportunity to build upon a young career

Macy's needs to re-think their organizational structure

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