Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Sep 9, 2010

I was too naive going into this job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of my coworkers have been extremely helpful and supportive since starting work here. It's certainly nice to know when clothes are going on sale before everyone else.

Cons

Horrible Horrible Pay! I realize that you don't need to be college educated to work this job; however, it would be nice to pay associates livable wages. I am sure people in management do just fine, but sales associates and other positions within this store aren't paid appropriate wages at all. You have a great deal of pressure from managers to get people to open Macy's credit cards and to meet your daily sales goals. Opening Rc's can be difficult to do let alone in this economy.

2.0
Sep 9, 2010
Recommend
CEO approval
Business Outlook

Pros

You meet a lot of interesting people working in retail..and the plus side of cosmetics (at least in my store) was that you weren't responsible for organizing too much inventory overall typical retail job

Cons

This is the type of place you only "work to get a check" because Macy's doesn't give you too much else 20% discount that can only be used when using your macy's credit card

3.0
Sep 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The discount & "Macy's Money" are great. My department manager is very supportive (but totally over-worked). Flexibility with scheduling to a certain degree.

Cons

The pressure to open new charge accounts is unreasonable. The constant barrage of sales is ridiculous. The extended hours are gruelling. ...and, unfortunately, alot of the prestige once associated with Macy's is dwindling. The difference between Macy's, Kohl's, & JCPenney is getting harder to discern...it wasn't always that way.

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Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.