Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Jan 11, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

Pay , discount , hours , safety , soft environment during holiday

Cons

Busy , everyone has to work on Thanksgiving and Christmas

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Macy's Response
5mo
We're thrilled to hear about your positive experience as our Sales Associate. Thank you for sharing with us!
3.0
Jan 10, 2026

Avg expectations

Recommend
CEO approval
Business Outlook

Pros

Employee Discount program from Day 1

Cons

Re-apply from beginning when transfering positions

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Macy's Response
5mo
Thank you for sharing your honest review as our Loss Prevention VSO. We appreciate it!
4.0
Jan 10, 2026

Changing culture

Recommend
CEO approval
Business Outlook

Pros

Customer focused product development, great coworkers

Cons

Inconsistent leadership, new CIO shifted work culture...

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Macy's Response
5mo
We truly appreciate your feedback about your experience as a Product Manager!
Viewing 316 - 318 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.