Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 9, 2026

Decent place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helpful colleagues for the most part

Cons

Joke of a too management

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Macy's Response
5mo
We're happy to hear about your experience with your colleagues, and we appreciate you for sharing your honest review. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
4.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting pay People are generally nice Employee discounts

Cons

Schedule was so erratic considering I only worked 3 times a week. I was not also offered a full time position so I felt there was not any growth in the company. Don’t expect benefits if you are a part-time employee.

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Macy's Response
5mo
Thank you for your honest feedback as our Retail Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Appreciate it.
3.0
Jan 9, 2026

Cool

Recommend
CEO approval
Business Outlook

Pros

Decent job and decent pay

Cons

Customers can be a lot!

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Macy's Response
5mo
We appreciate your review of your experience working as our Customer Service Representative. Thank you.
Viewing 319 - 321 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.