Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very easy work if you are just starting

Cons

Not much money or growth opportunities

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Macy's Response
5mo
Thank you for your honest review as our Sales Associate. We appreciate it.
5.0
Jan 8, 2026

Great place

Recommend
CEO approval
Business Outlook

Pros

The breaks are the only thing I look forward too

Cons

The customers are entitled weirdos

2.0
Jan 8, 2026

Uninspiring leadership, no direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Surprisingly pay was pretty good for my role but benefits are trash

Cons

Leadership was so directionless, had no idea what they were doing on the digital side. Felt like they were always asking the wrong questions

avatar
Macy's Response
5mo
Thank you for your honest feedback at our New York location. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
Viewing 322 - 324 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.