Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice discounts. Always with the latest style.

Cons

So busy it’s retail. Not great pay.

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Macy's Response
6mo
Thank you for your honest review as our Sales Associate. We appreciate it.
4.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good community and learning windows

Cons

Very remote/hyrbid based. No team around to work with.

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Macy's Response
5mo
Thank you for sharing your thoughts on your time with us as a Product Development Assistant. We appreciate the feedback!
1.0
Jan 6, 2026

overview

Recommend
CEO approval
Business Outlook

Pros

nothing positive to mention on this

Cons

toxic management, minimum wage salary, no days off, no vacation after a minimum of 1 year of employment

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Macy's Response
6mo
Thank you for taking the time to leave an honest review. We appreciate it. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly. Thank you.
Viewing 331 - 333 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.