Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Jan 6, 2026

Thumbs down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount was the only pro

Cons

Low pay, long hours, overworked

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Macy's Response
6mo
We appreciate you taking the time to leave an honest review. Thank you.
1.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

at this point no pros.

Cons

No one cares about you here, at all.

avatar
Macy's Response
6mo
We appreciate you leaving your honest feedback on working with us in Marketing. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
5.0
Jan 6, 2026

Amazing

Recommend
CEO approval
Business Outlook

Pros

Good hrs Benefits Discounts Friendly staff

Cons

The pay rate is not as good considering how much money the company makes in a year

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Macy's Response
6mo
We're thrilled to hear about your overall experience working with us! We appreciate your review.
Viewing 334 - 336 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.