Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

at this point no pros.

Cons

No one cares about you here, at all.

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Macy's Response
6mo
We appreciate you leaving your honest feedback on working with us in Marketing. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
5.0
Jan 6, 2026

Amazing

Recommend
CEO approval
Business Outlook

Pros

Good hrs Benefits Discounts Friendly staff

Cons

The pay rate is not as good considering how much money the company makes in a year

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Macy's Response
6mo
We're thrilled to hear about your overall experience working with us! We appreciate your review.
4.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Employee Discounts - Nice Coworkers - Holiday Hours - Nice Customers

Cons

- High Sales Pressures - Low Pay - Bad Work/Life Balance

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Macy's Response
6mo
Thank you for your honest and thoughtful feedback. We're happy to hear you enjoyed your customers and co-workers.
Viewing 337 - 339 of 31,092 Reviews

Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.