Macy's reviews

Don't let the commercials fool you, Macy's is more of a plantation than a Holiday destination.

6 day work weeks during holiday season. It is retail but there can be work life balance if managed from the top properly but it is not. Benefits are expensive. You may see what appears to be good salary but after paying for benefits you are low pay. Poor pay in relation for the position expectations. With the combination of two separate skill sets ( operations and asset protection) there is a massive pay gap. Two jobs combined into one but no workload reduction was made and no adjustment in pay. Workload actually increased. More focus on operations but expectations are high in AP. Expectations are unattainable and you feel as if you are set for failure. Not nearly enough staffing to run a store properly. The higher level execs know this but still expect results and provide negative feedback constantly. Calling out stores in emails sent to all. Attempt to have issues resolved and be ignored. Expected to resolve issues on your days off and your Paid Time Off, yes when you go on vacation time expect calls/texts to handle issues. Work a full day then get calls when away to approve actions when you are off. Work life balance has a different definition here. The job combination interferes with each other - no consistency. Way too many emails - hours in them being waisted. Communication poor. Reduces sales floor staff, reduce support staffing, reduce AP staffing, yet the expectations are higher than prior. Low budget to improve. Doing the same thing yet expecting different results.