Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Jul 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Good for a name on your resume, that's about it.

Cons

Sucking up will get you everywhere, where as hard work and dedication gets nowhere. I would know, because the majority of my team put in the bare minimum – coming in late/leaving early, working a 30-hour work weeks at best, "working" from home, constantly on social media or texting, doing sub-par work—I could go on and on. Meanwhile, those of us who were dedicated to our jobs weren't appreciated and often taken advantage of (the more work you do, the more they ask and expect) while others get away with doing very little. With yearly restructuring, most middle-management positions were eliminated, so your chances of career advancement are slim at entry-level and roles. Office culture is toxic and cliquey. "Friends" will turn on you in a heartbeat, if it means they will get something out of it. Management is zero help and will always support the managers over lower-level executives. HR was eliminated, so you don't have much—if any—support shall an issue arise. Senior management seems to get stuck in their ways and are unwilling to listen to new ideas and tend use the same stale ideas over and over.

3.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

People were dedicated and great...and really knew what team work was about.

Cons

Overcommitted and understaffed... pressure to perform under impossible deadlines. New senior management didn't believe in Field Services... chose saving dollars in salaries to outsourcing. No idea what we did.. and the outstanding service we provided... they will miss us.

4.0
Jun 22, 2019
Recommend
CEO approval
Business Outlook

Pros

New Leadership is steering Macy's in the right direction

Cons

Understaffed in key areas ex: UXR, UXD, analytics causes blockers for project teams and low morale Career trajectory can be limited

Viewing 346 - 348 of 31,092 Reviews

Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.