The reason why I specified the location in my title is because this particular macy’s is very, very toxic. There was certain managers who were very anal and very abusive, and were only there to see you screw up. I don’t believe other Macy’s associates from other locations can say this but at this one, it was too much.
For a while they pushed Macy’s cards and this myclient system where you enter someone into a system just so you can contact them to shop and they’ll come to you the next time they shop. I can’t necessarily say because it’s been three years since I filed my resignation papers but from what I remember, if you didn’t make at least one client each shift you will get reprimanded for it. Not every customer wanted a Macy’s card either. You had to push for the Macy’s card and keep asking until the no turns into a yes. Customers don’t like that and neither did I.
Customers are terrible due to the fact that they’re shopping at a 100 year old company that sells name brands. They complain about the coupons they so desperately want to use but can’t because they don’t have a Macy’s card. The coupons they would get from their friends or family members that own the card was the star rewards coupons and they were usually 10 off 30, 20 off 50, and 20% off...however those coupons don’t work on certain name brands that never go on sale, Everyday Value (anythingbthat ends in .98 and it isn’t clearance), jewelry, shoes, and clearance items so it was useless and customers blamed me for it when I tell them
it doesn’t work. They get even more mad when it works and they don’t have a Macy’s card to use it.
Nothing is really updated. You’re working with a lot of old infrastructure so sometimes it does shut off on you.
Macy’s doesn’t put UPC/SKU numbers on their non-name brand clothing (i.e. INC, Alfani) so you would have to find it in a database but there are times when the item isn’t found because it’s about a year old and it was found in the clearance section. It gets very tiresome.
This location has the nastiest coworkers and are very cliquey and specific about who works there. I usually work in Children’s but I also work in the dress section, the lingerie section, of the plus sized section because they were all in one floor, the managers/coworkers on the floor weren’t nasty and it was easy to navigate. If you work anywhere else in the store, like noncommissioned jewelry, handbags, or women/men, coworkers would look at you sideways wondering why are you working there...and some wouldn’t even help you out when you’re struggling to find an item. I stopped picking up shifts at certain areas for a while. My manager also forbade the entire children’s department to advertise shifts because she didnt want outsiders picking up a shift and doing a terrible job in her section...however children’s was never really that hot to begin with.
If you didn’t go to the opening pep rally in the morning (that I mentioned in the pro section) you were reprimanded m, depending on the manager. There were about three type A managers who made sure you went no matter what and if you didn’t you were in trouble. There were times I didn’t attend and the one of the anal managers looked at me sideways. One always caught an attitude and I don’t like it when people instantly give you an attitude, especially when you don’t deserve t.
The pay is very, very low. You start off some change above minimum wage (beforenit was 15 it was 7.25) and they raise it every year depending on your performance. I always got a cent raise and that did nothing when I was going to school and also needed to update my uniforms.
Associate facilities (like bathrooms, break rooms, and locker rooms) are always unkempt. Associates are just as dirty as customers, if not worse.
One time the cleaning ladies mixed bleach with ammonia to clean the bathrooms and it messed up my nose forever. I’m still affected by it. Neither customers nor associates deserve to inhale toxic chemicals.
