Is Macy's a good company to work for?

Macy's has an overall rating of 3.4 out of 5, based on over 32,708 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 52% of employees would recommend working at Macy's to a friend and 41% have a positive outlook for the business. The best reviews about Macy's have been left by employees working as Merchandising Intern , Internship and Intern .

Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5752) , Retail Sales Associate (1408) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (292) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1794 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1169 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1089 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 828 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 809 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2643 reviews)); "management is poor and lazy" ((in 2018 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1320 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 559 reviews)); "A lot of complaints about low salaries which make it difficult to attract and maintain qualified people." ((in 322 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

What are the top reviewed Macy's locations?

New York , San Francisco , Atlanta , Houston , Chicago , Cincinnati , Los Angeles , Miami , San Diego , Orlando , Dallas , San Jose , Brooklyn , Johns Creek , Mason , Seattle , Boston , Tampa , Las Vegas , Columbus , Clearwater , Sacramento , Saint Louis , Pittsburgh , Austin , Philadelphia , San Antonio , Minneapolis , Portland , Washington

Macy's reviews

3.4

52% would recommend to a friend

(31,093 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

31K reviews

3.0

Dec 11, 2018

Read this before thinking about working for Macys. It will save you a lot of heartache.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discounts are nice. They are generous with hours and fairly flexible. Little perks help here and there like coupons for opening up credit cards and a little bonus for meeting monthly and annual quotas.

Cons

Expect WAYYY too much out of you for an $11 an hour job. You have to bend over backwards for them for almost minimum wage. Managers are always on your case about opening credit cards. God forbid you have a day without opening one up, all Hell breaks loose. I tried to explain myself when this happened to me one day, saying most people either have one already or dont want to add credit cards to their name for a measly 20% discount. I was shocked when I was told this was "unacceptable". They expect you to make people sign up by FORCE. It is a common theme for them to forget that you are one person with 2 hands. And me, working in Mens Polo, I have a lot on my plate. If im by myself, I am expected to greet customers, man the register, recover merchandise off the floors and put it all back neatly, AND make sure I am doing it with a smile on my face. This may sound impossible, but its whats expected. Why is this place a mess they ask? I dont know, maybe its because I couldnt get off the register for 6 hours straight. Countless times I have not been able to take my break that I am entitled to. And God forbid you dont take your lunch before a certain time. I could go on and on but ill stop here. Definitely dont work here unless you have to

1.0

Nov 19, 2018

Racist

Assembly line worker

Recommend

CEO approval

Business Outlook

Pros

Good pay flexible scheduling during most times

Cons

Racist and accuse people of doing things they aren't doing. Seems like only whites get hired on permanent while they use blacks and Spanish as workhorses during Christmas time.

2.0

Nov 9, 2018

Very poor experience

Marketing

Recommend

CEO approval

Business Outlook

Pros

In the web office there are some legitimately talented, passionate people. These folks were great to work with and I learned a lot from them.

Cons

Upper-mid management level (think Director) was extremely cut-throat and toxic - this funneled down to an extremely poor employment experience, where inter-office politics became the norm, word-smithing was half the job, and the stress was too low for the compensation offered. For developers and analysts, there is no good reason for working here, when there are numerous startups in the area with better compensation and more perks. Promotions were also relatively rare for in-house people attempting to work up the ladder.

Viewing 358 - 360 of 31,093 Reviews

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Read this before thinking about working for Macys. It will save you a lot of heartache.

Racist

Very poor experience

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