Macy's reviews

3.4

52% would recommend to a friend

(31,093 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Jun 1, 2018
Recommend
CEO approval
Business Outlook

Pros

- Easy to drop shifts/have them covered by someone else

Cons

- Not properly trained about fashion or how to sell clothing in general. They have one day of training that basically just teaches you how to work a register and some other basic tasks. - Managers are untrusting of employees and not much recognition even though you go above and beyond for each customer, and even though customers praise you. Basically, even if you’re an amazing employee and work hard, you still get paid terribly and don’t get recognized in any meaningful way. - I got paid pretty much minimum wage, $9.25 in CA 3 years ago. They’ll pay you the lowest they can and rarely give you an increase even if you’re a star employee. - Can be difficult to get hours during some seasons - Managers constantly hound you to open credit cards, I’ve also witnessed unethical practices where employees enter false information or tell customers to enter false information on their credit application so that they get approved easily. It’s disgusting. - There is no sense of camaraderie amongst employees. Most of your co-workers will be very selfish since everyone is given a sales goal every day. They will be sneaky and try to steal your customers and sales, especially when you first start working there. If you do end up working their don’t care so much about your sales goal and just be chill, at the end of the day it’s just minimum wage. - They hire literally anyone with a beating heart. I didn’t even have an in-person interview and was hired on the spot during a phone interview. It’s laughable the type of employees that they hire. - The customers that Macy’s attracts aren’t the best to work with, always looking for discounts and the constant coupons are so annoying to deal with. - Confusing sales and coupon disclaimers constantly confuse customers who don’t read fine print. Constantly will be explaining to customers why their coupons aren’t working and why their item is excluded from the sale.

1.0
May 23, 2018

Terrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don’t even like to give them one star. But after working for 8-10 hours a week on call with no respect, little pay etc. There were no pros.

Cons

Management treats the minimum wage earners like slaves. The environment is horrible. Forced to dress up in only black and take breaks at odd times.

1.0
May 14, 2018

Rock bottom!

Recommend
CEO approval
Business Outlook

Pros

Company discount is great at 20% with additional 10% one weekend a month.

Cons

Everything. Work life balance is non-existent. HR was minimized, managers are abusing their power and creating toxic environments with no support for employees. Company policies are not well regulated or enforced equally throughout the company. Sometimes the disparity is team by team within the same family of business. Working from home isn't really allowed (up to your individual supervisor) and is more so just used as a talking point for the execs. They say you own you can go anywhere in the company and want you to have a well rounded experience, but then never actually allow you to move on to a new role. The company culture and morale has plummeted in the last 6 months to a year. The company I once knew and loved is unrecognizable and horrible at retaining talent. People are fleeing like rats off a sinking ship.

Viewing 361 - 363 of 31,093 Reviews

Glassdoor has 32,708 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.