Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
May 10, 2018

Awful place to work.

Recommend
CEO approval
Business Outlook

Pros

The discount is really nice. Able to get rid of shifts or swapping if you couldn’t work a day. Vacation time.

Cons

The management doesn’t listen to anyone. Extremely rude, actually treats associates like dogs. Working excessive holidays and not cared for afterwards. Staff is being cut down, so get used to working long days by yourself on busy sale days. Don’t bother asking for help, no one comes.

3.0
Apr 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Great to develop skills, especially if you’re a college graduate. However, this location became a “top 50” store, so they only bring in talent internally. The current Visual manager is a gem.

Cons

The Merchandising team as a whole was a mess, which held up our work. Literally only one or two people that knew what they were doing. Sales staff did the minimum to help maintain our displays during weekend rushes (even daily.) The company as a whole is just not fun to work for anymore. The pay just isn’t sufficient for the role. The store’s HR/Admin department was also a hot mess and most of the time, not helpful at all. Unfortunately, their healthcare and LOA departments are trash. I was held up from coming back from work after a surgery because that team kept losing paperwork, never picked up the phone after multiple calls a day. It was atrocious and solidified my decision to leave long before I was able to.

Viewing 364 - 366 of 31,092 Reviews

Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.