Macy's reviews

3.4

52% would recommend to a friend

(31,096 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Oct 21, 2015
Recommend
CEO approval
Business Outlook

Pros

You are paid weekly. Computer training was only 2 days. That's about it.

Cons

It took me over a month and a half from the time of my interview to actually start working in the store. F.Y.I. PAID $8.00 AN HOUR TO TRAIN... INSTEAD OF THE $9.00 THAT WAS OFFERED TO ME. You have a flex schedule so you can work 0 hours one week and 30 hours another. Schedules are made 1 week out and posted every Friday so you cannot plan a life. Management does not have a whole store attitude, one department focus. People consistantly call out so they are constantly calling peple in to work. All of the managers have worked there since the 80's. I thought the company must have been really awesome back then. Everybody whom I spoke with on the sales floor had only been there about a year so the turn over is HIGH.

1.0
Oct 11, 2015
Recommend
CEO approval
Business Outlook

Pros

being able to slave for less than min. wage with constant abuse and intimidation.

Cons

Intimidation from management, unrealistic sales goals, extremely hostile work environment, constant pressure and antagonism to force customers to apply for store credit cards.

1.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Store discount. National advertising re: Macy's Thanksgiving Day Parade etc. Diverse workplace, giving back initiatives to the community.

Cons

No mentoring, very little upward movement with internal executives. Lack of resources to provide a good customer experience. Chronically dissatisfied customers looking for nonexistent help. Unrealistic expectations with little respect for work life balance for sales and merchandising managers.

Viewing 415 - 417 of 31,096 Reviews

Glassdoor has 32,711 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.