Macy's reviews

3.4

52% would recommend to a friend

(31,100 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Feb 21, 2015

Just horrible

Recommend
CEO approval
Business Outlook

Pros

Meeting new people everyday Sales experience you can use elsewhere Learning how to serve customers on a daily basis Macy's Money whenever you open up a certain amount of credit accounts.

Cons

Management (Managers, Sales Managers, Store Managers) all tell you to do 50 things at a time. Co-workers treated work environment like a high school environment. Benefits for the amount of pay you get? A joke. Attendance system is unrealistic. Pay is horrible for the amount of work expected. Lack of growth within the company. Sales goals are sometimes $1,400 for a three hour shift at the slowest time of the day like 6-9pm on a Wednesday. Managers expect you to open 20 accounts in a day. Management will belittle you to keep customers happy. Customers have too much power over the employee.

1.0
Feb 19, 2015

unclear management

Recommend
CEO approval
Business Outlook

Pros

I had friendly co-workers and many of the repeat customers were pleasant.

Cons

A lack of training. I was not given "Buddy Training" or associate training. Management is unclear. They will tell you one thing one moment and later you will be told something else. They accuse you of deliberately doing something wrong when they never told you it was wrong. It makes no difference what you say their minds are already made up.

5.0
Feb 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance is high priority. Great people! Lots of room for growth. I love the new building and that it's in downtown SF. Macy's, Inc. believes in Macys.com and continues to look to it as the innovator of new ways for the customer to shop!

Cons

I have none. Just keep doing what you are doing.

Viewing 457 - 459 of 31,100 Reviews

Glassdoor has 32,716 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.