Macy's reviews

3.4

52% would recommend to a friend

(31,100 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Jan 29, 2015

Fun times!

Recommend
CEO approval
Business Outlook

Pros

Generous discount on all merchandise (even though you do need a Macy's card to get it; you do have the option of taking an employee pre-paid card instead of opening a line of credit if you're not qualified or uninterested in doing that). Most other associates were easy to work with and fun to get to know and talk to. Even though I have not worked at Macy's for a couple years, I have made lifelong friends because of my job there. Management was for the most part willing to work with you. As a beauty adviser I received gratis of makeup and perfume which I absolutely loved, plus there was commission too! Decent contests and rewards for opening up Macy's credit cards, which really wasn't that difficult to do if you knew how to ask. Their POS system remains one of the best I have ever used. Training was thorough and easy to follow.

Cons

Sometimes it was difficult to find shifts to pick up. It was difficult to run a makeup counter and meet quotas set forth by my brand's account coordinator when I was only scheduled three hours at night a few times a week. The "points" system was kind of a joke for those of us that take public transportation. If you're ten minutes late because of your bus, you lose points even though it's something out of your control. I saw a lot of dedicated employees lose their jobs because of this system due to family illnesses and situations they couldn't otherwise control. Good luck if you get sick, too, as a part time employee - their medical benefits are awful.

5.0
Jan 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The teams I work on are made of up great people. They are technically sound, dedicated and personable. They are always considering new technologies so it keeps thing fresh and every changing. I really appreciate the worklife balance which includes summer fridays as well as the ability to WFH when needed. They have recognition programs throughout the year. As a corporation they believe in giving back to the community. They allow their employees paid time off to attend events to help the communities such as food banks, Glide memorial and programs for keeping our parks green. We work in beautiful building that we just moved into a year ago. You get a discount when shopping at Macys.com or a store which is really a plus.

Cons

The company benefits may not be as competitive as other companies. They no longer offer Kaiser to new employees. The employer 401K contribution went up because the cash pension was eliminated this year but still isn't as high as I've had at other locations. My department has a limit budget for external classes but do offer a lot of internal training classes so you can continue your development.

1.0
Jan 12, 2015

MST

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Always work in the stores, nothing the same

Cons

old technology, no IT training, no raises, senior tech not doing any work

Viewing 460 - 462 of 31,100 Reviews

Glassdoor has 32,716 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.