Pros
I love every coworker and employee in the store and macy's is huge. It's literally like one big family.. I've never had a manager + coworkers that I've liked this much at any job. Schedule is very flexible and so is lunch breaks. I think Macy's did a great job of catering to their employees in that department of the job. Unless you have a 4 hour shift, you get two breaks. One hour break and another 30 minute break. You can take your break whenever you please as long as another employee is around to cover. Also I think the system is easy to learn, even for first time cashiers. This is my first cashier job, and on my first day I made a goal of %114. Very easy to catch on.
Cons
There are a couple of cons that I see. Firstly, do not get this job if you're expecting to pay any major bills. Sometimes I only receive $50 a week because of my hours. I won't lie when I say it's hard to pick up days, because it definitely is! You have one million people working at one store, so your pickings will be slim majority of the time. I would recommend this job to teens, school students, or people who are just looking to fill time. Another thing. Sometimes you will be on your feet for 8 hours or more at a time. Although this is expected at a retail position, you have to consider the fact that Macy's is a huge store. Consistently throughout your day, you will be carrying racks of clothing from one end of the store to the next. Including different departments in the store. It was so bad one day that a girl was about to quit her first day working there. Sometimes we also have Pre-sale events, and you will have to run back and forth throughout the store to pick up and deliver the items to the customers. When you go through the training process at Macy's, you train for two days total and then they throw you into the fire. You do get cashier training and the good thing about that is you get to practice the training as many times as you need. The bad thing is, they will throw you straight onto the floor with no help. You will have to keep calling the executive office to get advice on how to do stuff. My first day, my first customer brought a check. I had no idea how to even partially process that. I also received a call while trying to figure out how to process the check while I had other customers in line waiting. It was horrible. Luckily my manager came over and assisted me with the process, which is why I love her so much. Even so, I find myself assisting a lot of fresh employees who are left alone to figure things out themselves. If it's your first day on the register, there is no reason why no one is there to assist you for at least the first day. You are dealing with money.. a lot of things can go wrong there. I digress though. The BIGGEST pet peeve I have with this store is the pressure to open credit cards. I am a fairly new employee, 3 months in and I've only been able to snag ONE credit applicant. Firstly, I only work 2 days out of the week.. the majority of customers already have a Macy's card or do not have the credit standards to meet one. Every day I work, I ask and try to convince customers to sign up and it's slim to no chance that I will get one under these circumstances. My manager basically told me that if I don't get any soon I will be fired so I am currently looking for a job. A new employee came and got 2 in one week after snatching one of my customers up when I went to put some things down at a register. It frustrated me so bad. If this credit card quota (3 a week) wasn't included in this position, I would absolutely have given it a rating of 5 stars. You have to meet a sales quota of the day and also a quota with star rewards AND making sales through my client. If the day is slow with little to no customers, they don't care. It will be you and 6-7 other employees on one floor with 3-4 registers, so you guys will literally be fighting about customers and trying your best to get one first. The worst type of coworker are the ones who stand by the register and hog any customers that come along. It's really unfortunate, but I am onto finding new job. Good luck to anyone who gets this position.