Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Jan 23, 2018
Recommend
CEO approval
Business Outlook

Pros

- The name is well-known - Fantastic work-life balance - The pay is horrible, so they compensate with a bunch of days off

Cons

I spent years working in the creative department, if you can call writing "Buy 1, Get 1" and designers manipulating cookie-cutter layouts "creative". It was great for a while. The creative department was filled with really nice people. After the first round of layoffs, people were left constantly looking over their shoulders, worried that they'd be next. After the next round it became incredibly political. The creative department turned into Mean Girls, determined to force out any male or person over 40. Directors would push their under-qualified best friends into management roles. As a result, managers don't know how to manage and are unable to teach.

1.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

great place to learn if you are twenty something; lots of things can be learning and there are opportunities to move wihting the company

Cons

purging everyone over 50 via pushing for early retirement and openly telling boomers they won't have web training (!) Company is shrinking and has an ID crisis... is is a store or is it a website?

1.0
Dec 3, 2017

Sales Manager

Recommend
CEO approval
Business Outlook

Pros

Paid time off, schedule given in advance

Cons

Disgusting company. The next big retailer to go into the dump. The company demands everything from you with not enough staff to help you achieve goals. Executives say it’s impossible to to do the job with such little sales help, the customers write to the store saying there is not enough sales help, and the associates are drained because they say they need more help. But Macy’s is a highly cheap company with no regard or care for its employees. They appreciate what you do not you yourself and demand metrics that either make you lose sleep trying to achieve or are made to feel like a failure. The company continues to develop new programs and technology in an effort to keep business alive but ultimately these to your already extensive workload with no extra sales help which means they keep adding more and more responsibility to associates making minimum wage who could simply get a job checking people out at a grocery store. Horrid upper management, disgusting company.

Viewing 124 - 126 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.