Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Apr 29, 2018
Recommend
CEO approval
Business Outlook

Pros

So short handed so you learn it all....YOU DO NOT HACE A CHOICE! Pretty good about giving you time off when requested ahead of time....IF your manager likes you. Middle management at the store is usually nice, and Ive had a very good store manager when I started....3 in 3.5 years !!!

Cons

So horribly run, the MOST NEGATIVE place you COULD EVER WORK AT!! Did I mention upper management does not acknowledge workers when they visit? We work in retail, we're NOT doctors! Stupid Points System....even if you are sick you can NOT call off, you lose points and PAY! Also if you lose ALL your points you lose your job. Macys is in awful shape and eliminated great talent. Those they kept have to do 5 jobs...oh and clientele, and open cards! Basically they are being run into the ground... Macys mentality in upper management is totally OUT OF TOUCH and could NOT do an everyday workers job if they waned to. NO CLUE how to actually work.

1.0
Mar 15, 2018

Do Not Work at Macy's South Coast Plaza

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, none. I tried to be generous and think of some but ultimately, that would be lying.

Cons

The Store Manager and "Senior Management Team" are absolute morale killers. In my time at the Macy's South Coast Plaza store, I witnessed harrassment, abuse, favoritism, and so much more. About 10 Sales Managers quit in 1 year, which I think is a record and is a HUGE deal when that is half of the Sales Managers in this store. As an employee who is part of the Executive Development Program (EDP), I feel they have failed to provide a safe working environment and have not shown any concern or helpfulness in helping me reach my career goals. PLEASE read the other reviews about the EDP and about this store and take them to heart. You will want to die if you end up working here.

3.0
Mar 12, 2018
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Some great people that I have made lasting relationships with -Macy's has a huge reach and great opportunities internally -Gives back to the community

Cons

-Low level of creativity and not fostered or pushed to innovate designs for private label -I was in Men's and Women's. Men's had a great environment and work/life balance would highly recommend joining a Men's team. Women's is not a great environment there are senior management that restrict your job to the greatest extent. There is less of a work/life balance in Women's private label.

Viewing 121 - 123 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.