Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Some flexibility on how you are scheduled, in that you can pick shifts from a pool if you are a certain category of employee

Cons

The management/owners place too much emphasis on selling people credit cards

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Macy's Response
2mo
Thank you for sharing that the flexible scheduling was ideal for you. We appreciate your feedback as a Sales Associate.
3.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly team friendly management could pick up extra shifts if need be

Cons

pay wasn’t good promotions are scarce pay raises don’t accurately reflect your work

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Macy's Response
2mo
We appreciate you taking the time to share your experience as a Generalist with us!
5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

employee discount, commission, gratis, starbucks inside the store:)

Cons

disengaged management!! Limited support, store hours, poor working conditions, outdated technology

avatar
Macy's Response
2mo
Thank you for sharing with us your honest experience while working as our Counter Manager. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
Viewing 133 - 135 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.