Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to move around and get promoted

Cons

Pay isn't enough to live on, and a lot is demanded

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Macy's Response
2mo
Thank you for taking the time to share your honest thoughts and experience with us.
1.0
Apr 4, 2026

Soulless managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relieved to be out of here

Cons

No common empathy or manners

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Macy's Response
2mo
Thank you for sharing your experience. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
3.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Good manager Semi-flexible schedule

Cons

Irate customers Physically and mentally taxing

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Macy's Response
2mo
We appreciate you sharing your feedback about your time as an At Your Service Associate. Thank you.
Viewing 142 - 144 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.