Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Apr 1, 2026

Avg Retail Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hourly rate was decent for the amount of work

Cons

Customers were incredibly rude. Had to try hard to not cry

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Macy's Response
2mo
We appreciate you taking the time to share your honest experience with us.
2.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Work alongside some great people.

Cons

Management expects you to be happy just for having a job.

avatar
Macy's Response
2mo
Thank you for taking the time to share your honest feedback about your experience.
3.0
Mar 27, 2026

Good pay, just okay work

Recommend
CEO approval
Business Outlook

Pros

The pay was higher than other retail work around me at the time

Cons

I got let go about a week sooner than expected on the same day right before my shift ended.

avatar
Macy's Response
3mo
Thank you for sharing your honest feedback while working with us as a Retail Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and facility location so we can connect with you directly! Thank you.
Viewing 148 - 150 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.