Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Mar 16, 2026

Decent place

Recommend
CEO approval
Business Outlook

Pros

Decent pay, flexible hours, most coworkers are friendly

Cons

Managers can be too strict, sometimes understaffed

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Macy's Response
3mo
Thank you for taking the time to leave a review as our Sales Associate in Houston, TX. We appreciate it.
3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

employee discount, the parade, flexibility

Cons

Lack of growth opportunities, outdated hierarchy

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Macy's Response
3mo
We appreciate you taking the time to share your experience as a Data Analyst!
3.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly co-workers, managers who replied immediately to answer questions

Cons

not enough people to work the area, at times worked the entire mens section alone

avatar
Macy's Response
3mo
We appreciate you taking the time to share your experience as our Sales Associate. Thank you!
Viewing 172 - 174 of 31,084 Reviews

Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.