Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Mar 11, 2026

Cashier

Recommend
CEO approval
Business Outlook

Pros

Worked well with my schedule

Cons

There’s a big push to open credit cards and raises were minimal

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Macy's Response
3mo
We appreciate you taking the time to share your experience as a Cashier at our Sacramento, CA location. Thank you!
1.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay for the area • Opportunities for overtime during peak seasons • Some supportive and hardworking coworkers • Experience working in a large retail supply chain operation

Cons

My experience at Macy’s Supply Chain in China Grove, NC raised serious concerns about how employee complaints are handled. The company promotes an open door policy, but in my experience using it did not lead to meaningful investigation. After raising concerns through HR and internal channels and escalating issues to higher management, I felt my complaints were not fully reviewed. I was ultimately terminated after continuing to report workplace issues, which created the impression that speaking up may carry risks for employees. There were also situations where employees reported being spoken to in ways that felt disrespectful or intimidating. When these concerns were raised, many employees felt leadership responses were accepted without thorough review. Because of my experience, I would encourage anyone considering working here to carefully evaluate the workplace culture and how employee concerns are handled.

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Macy's Response
2mo
We appreciate you sharing your experience. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and facility location so we can connect with you directly! Thank you.
5.0
Mar 11, 2026

Nice Company

Recommend
CEO approval
Business Outlook

Pros

The company is really family-oriented

Cons

Low Pay for non-professional jobs

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Macy's Response
3mo
We appreciate you taking the time to share your experience as a Credit Analyst at our Saint Louis, MO location. Thank you!
Viewing 175 - 177 of 31,084 Reviews

Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.