Macy's reviews

3.4

51% would recommend to a friend

(31,088 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

No pros .... all are cons

Cons

Macy’s is the worst company to work . Seems like they hate their employees that are abused and understimated. Don take their medical insurance, you will need to pay thousands out your pocket before you are covered, and don’t take their short disability ... if you get hurt in the workplace you are not covered ??!!! Don’t believe in their commissions, they know their way around to fullish you. When they give discounts to clients , Macy’s discount it to their employees !!! Managers that most are foreigners doesn’t have a heart! They will push you and obligate you to sell their Macy’s card. They will pay you 3 dollars while the managers get over one thousand dollars per each card sold ! AND if you get hurt , forget about it ! They will work their way around to ignore you and don’t compensate you ! Macy’s must be the most slavery company in USA. It is the people’s fault that accept tonwork under that environment ! The day that Macy’s doesn’t have NOT ONE person working in their stores , it will make them to reanalyze how they treat workers, but as long as the people continue to work under slavery they will not change !

2.0
Nov 14, 2018

Confusing, Busy Job

Recommend
CEO approval
Business Outlook

Pros

The interview process is a breeze. Especially if you are just a temp this an easy job to not really care about. You are paid around $10/hr and are expected to work all the busy days during the holiday season, but really if you sign up for a temp holiday job what are you going to expect. There were also plenty of hours and even some overtime. The employee discount is great if you want to do your holiday shopping at Macys. Management is also so busy during the holidays that all you have to do is appear like you are doing work and they could care less. In short, it is a great job is you need short term employment and are not looking for a career with advancement opportunities. Another bonus is you get your entire holiday schedule at one time so at least you know when you will be off so you can plan in advance.

Cons

The pay is pretty low compared to other retailers out there. Pay varies by store but don't expect more then around $10/hr. Shifts are long too and managers will try to hold you over if the store is busy when you are supposed to leave (if you challenge them though they usually back off), meal/breaks are skipped unless you advocate for yourself or just walk off the sales floor to take one, and you will sometimes get called in the night before expected to report with as little as 12 hours notice. Also, at least in my experience, I was told the temp experience would be from early November through till mid January. So I was anticipating, for budgeting reasons to have a job for about 8-9 weeks. The actual term of employment ended up being from late November to a few days after the New Year. A 8-9 week term is a lot different then a 5-6 week term when you are counting on make money during the few weeks that you are not being put on the schedule. Also don't expect to call out and keep your job even if you are sick with a doctors note. One call out was enough to get terminated (which was usually done by just removing your shifts and letting you figure it out). This didn't happen to me but happened to one co-worker who had to go to the ER on Christmas Eve and missed her shift. She brought in a return to work note and other paperwork but was told by HR to go home for the day. Never saw her again and heard they just cancelled all of her remaining temp shifts. Being "let go" was also annoying. Again, was told most temps would be employed through till mid January with the possibility of continuing on after that. I showed up to work on January 3rd, put in 2 hours (after commuting for 30 minutes), and was brought into a conference room with about 10 other temps after that. HR told us we were done with our "assignments" but would get paid for our full shift (which was a lie...complained to corporate later and ended up getting paid for the additional 6 hours..a victory that after taxes amounted to about $40), then got sent home. To top it off two loss prevention guys walked us out like we were going to steal the entire store. Seemed overly cruel especially when the next day (or even next hour) I could have just returned as a normal customer. Training was also a fiasco. You spend about 4 hours watching videos then are told you will get one-on-one training on the floor. That never happened. I was just placed a a register and told to "figure it out". Customers would get annoyed when I couldn't complete complicated transactions and the registers are essentially 6-8 year old computers that fail occasionally. If you need a few hundred bucks a week during the holiday season and/or shop at Macys, can tolerate a lot of you know what, not a bad temp job. Just keep your head down and don't pretend to care because no one in management does either.

2.0
Sep 24, 2018

Beyond inefficient

Recommend
CEO approval
Business Outlook

Pros

Work life balance (you don’t need to work)

Cons

I am so bored. We do in 3 months what I have seen other teams do in 2 weeks. If you want to relax and kick your feet up this is the job for you.

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Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.