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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,089 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      31K reviews
      2.0
      May 27, 2014

      All around experience is ok, would not recommend tho.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment. They feed you on holidays when you are working, prizes for star rewards. Exciting on certain days. Great place to meet people!

      Cons

      Horrible managers. Not being able to take lunch when I want. Low pay for a lot of work.

      3.0
      May 24, 2014

      Not the best, not the worst. So glad I'm gone.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Worked with friendly people -Spent a lot of time laughing if the right people were scheduled -I worked in the Dress department, and had an amazing manager (until she got a better management position at Lord & Taylor's) -Was always encouraged to be a manager (although, the managers would always just say that and never explain how to go about it) -EMPLOYEE DISCOUNT (was only 20%, but with Macy Money and coupons, it helped out) -Good amount of hours in other departments if I wanted to pick up any extra shifts

      Cons

      -They pay you...horribly. For the amount of "magic" that I had spewing form my mouth, you would think they would compensate you for being that ridiculous. -I hated the dress code--I love wearing black, but all black everything was annoying. -Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers -Was offered a position at Origins (cosmetics and skin care), but turned it down after I had to do a phone interview with the head of sales for the company. I'm all set, I just wanted more money and to get free make-up. Let's be honest here. -Daily goals were a waste of time. If you had a sales goal of 1000, they never took into account the pace of the department you were working in. If you're in home, you can meet it in an hour, other departments, not so much. -Not all departments are commission. I think this company would have so much more going for it, if they gave their employees some incentive to reach their goals. It doesn't have to be a lot of money, but if I'm selling all of this product for you, that's the least you could do.

      2.0
      May 19, 2014

      Poor Leadership is the biggest obstacles.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Macy's team were friendly, but not willing to share information to new hire employees and contractors. Macy's has very good in-house training and decent benefits, but a poor work life balance

      Cons

      Poor, poor leadership which would not provide the necessary resources to achieve the business objectives. Shoddy in-house tools with limited support.

      Viewing 256 - 258 of 31,089 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.