Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Aug 1, 2013

Not a living wage

Recommend
CEO approval
Business Outlook

Pros

the 20 percent discount, that's the only positive

Cons

where do i start. low wages, they expect way to much for wages they pay. harassment to open credit accounts. you are graded and assesed on performance, sales volume vs returns .amount of credit. and now they want to you build a client base. Give me a f***** break. you have to wear black. they are sooooooo corney, we are treated like children or dogs, they throw you a bone every now and then- 35cent raise

1.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

None! Can't think of one thing!

Cons

Part-time pay for full time hours, unorganized, felons run the company but somehow good employees get fired for attendance and other employees who tell customers to "f off" are still there? poor/young/unqualified management, descrimination is throughout the whole organization, they hire children to manage people, runs comparable to Walmart, sales every day that cheapen the company and turn off customers. Customer base are foreign cheapskates that heckle prices as if you're at a flea market. You will make more money working in fast food than at this dump.

3.0
Jun 14, 2013
Recommend
CEO approval
Business Outlook

Pros

The discount (20%) on items is nice and they're good about working with your schedule if you're part-time. I had another job at the time, so they delivered on their promise of only scheduling me for 19 hours each week and only 4 days a week. I liked working in the quiet departments -- women's dresses, men's collections (i.e., the expensive stuff), home furnishings -- because the shoppers were usually more polite.

Cons

Most of the sales associates were full-time and, when it would come up in conversation that I was only part-time/summer, they seemed a bit dismissive. I got the vibe from some of them that it was because I wasn't treating the job like a career -- just a summer job until I went back to college. When working in a department one day, the other two sales associates were talking about their schedules/lunch breaks. One asked me if I was working an 8-hour shift and, when I said I only had a 4-hour shift that day, she asked in an irritated voice, "Well, can you stay for 8 hours?" Since she had no control over my schedule (and I could only work a certain number of hours), it seemed presumptuous of her to assume that she could just ask me to stay because of her and the other associate's schedules. Later, I heard her complaining to another associate, "Well, *she* [me] is leaving at three" -- as if I couldn't hear her. Macy's also doesn't assign you to a department when you're new -- you float from department to department where they need coverage. This seems like somewhat of a backward strategy, since you don't have a chance to get comfortable with everything before you get moved to another department. The sale days are also crazy and really tough if you're brand-new. I worked the kids' department summer sale on my third day and it was insane with all the discounts to plug in and multiple codes to scan for every item. I got a nice comment card from a customer, but I still shudder just thinking about it.

Viewing 277 - 279 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.